Privacy Policy
Effective Date: January 1, 2026 | Last Updated: January 1, 2026
- About Us
Path To Care Senior Placement (“Path To Care,” “we,” “us,” or “our”) operates pathtocare.com, a senior care directory and placement assistance service based in Orange County, California.
Contact Information:
- Business Name: Path To Care Senior Placement
- Address: 239 N Brea Blvd, Brea, CA 92821
- Phone: (714) 345-2108
- Email: info@pathtocare.com
- Website: pathtocare.com
Information We Collect
2.1 Information You Provide Directly
We collect information you provide when you:
- Create an account on pathtocare.com
- Submit a placement assistance inquiry or intake form
- Submit a review for a facility
- Contact us by phone, email, or through our contact form
- Purchase a website membership (for facilities and providers)
- Communicate with us through the website messaging system
This information may include:
- Your name, email address, phone number, and mailing address
- Username and password for your account
- Health-related information about a family member seeking care — including medical conditions, diagnoses, medications, mobility level, memory care needs, insurance type, and budget
- Facility information including business name, address, license number, and contact details
- Payment information — processed securely through Stripe and PayPal (we do not store your full credit card number)
- Reviews and feedback you submit about facilities
- Messages you send through our platform
2.2 Information We Collect Automatically
When you visit pathtocare.com we automatically collect certain technical information including:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website (how you found us)
- Cookie identifiers (see Section 6 for more about cookies)
We collect this information through:
- Our own website analytics system
- Google Analytics — a web analytics service provided by Google LLC. Google Analytics uses cookies to collect usage data. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout
2.3 Health Information — Special Notice
Our placement assistance intake form asks about health-related information including medical conditions, care needs, and insurance. We collect this information solely to help match your loved one with appropriate care facilities.
We treat health-related information with the highest level of confidentiality. This information is:
- Used only to assist with senior care placement
- Shared only with facilities you are considering or have consented to contact
- Never sold to third parties
- Never used for marketing purposes
- How We Use Your Information
We use the information we collect to:
- Provide senior placement assistance services — matching families with appropriate care facilities
- Create and manage your account on pathtocare.com
- Display facility listings in our directory
- Process membership payments for facilities and providers
- Respond to your inquiries and provide customer support
- Send you emails about your account, bookings, or placement inquiries
- Send you promotional emails about Path To Care services (you can unsubscribe at any time)
- Vet and publish facility reviews submitted by families
- Improve our website and services through analytics
- Comply with legal obligations
- Protect the safety and security of our platform
We do not:
- Sell your personal information to any third party
- Share your information with advertisers
- Use your health information for any purpose other than senior care placement assistance
- How We Share Your Information
4.1 With Facilities and Providers
When you submit a placement inquiry or request a tour we share your contact information and care needs with the relevant facility or provider so they can respond to your inquiry. You consent to this sharing by submitting an inquiry.
4.2 With Service Providers
We share information with trusted third-party service providers who help us operate our website and services:
- Stripe — payment processing for membership fees. Stripe’s privacy policy is at stripe.com/privacy
- PayPal — payment processing for membership fees. PayPal’s privacy policy is at paypal.com/privacy
- Google Analytics — website analytics. Google’s privacy policy is at policies.google.com/privacy
- Our web hosting provider — secure server hosting for pathtocare.com
All service providers are contractually required to use your information only as necessary to provide their services to us and to maintain appropriate security standards.
4.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the safety of any person, prevent fraud, or protect our legal rights.
4.4 Business Transfer
If Path To Care is acquired by or merged with another company your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
- Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our website (https://)
- Secure password storage using industry-standard hashing
- Access controls limiting who within our organization can access personal data
- Regular security reviews of our systems and practices
Payment information is processed directly by Stripe and PayPal and is not stored on our servers. We never have access to your full credit card number.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information we cannot guarantee absolute security.
- Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how visitors use our website through analytics
- Improve the functionality and performance of our site
Types of cookies we use:
- Essential cookies — required for the website to function. Cannot be disabled.
- Analytics cookies — Google Analytics cookies that help us understand website usage. You can opt out at tools.google.com/dlpage/gaoptout
- Functional cookies — remember your preferences and settings
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
- Your Rights and Choices
7.1 California Residents — CCPA Rights
If you are a California resident the California Consumer Privacy Act (CCPA) gives you the following rights:
- Right to Know — you have the right to request information about the personal data we have collected about you, where it came from, how we use it, and who we share it with
- Right to Delete — you have the right to request that we delete your personal information, subject to certain exceptions
- Right to Correct — you have the right to request that we correct inaccurate personal information we hold about you
- Right to Opt Out of Sale — we do not sell personal information. This right does not apply as we do not engage in the sale of personal data.
- Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
To exercise your California privacy rights contact us at:
We will respond to verifiable consumer requests within 45 days. We may need to verify your identity before processing your request.
7.2 All Users
Regardless of your location you have the right to:
- Access and update your account information at any time by logging into your dashboard
- Unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email
- Request deletion of your account by contacting us at info@pathtocare.com
- Request a copy of the personal information we hold about you
- Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account information — retained for the life of your account plus 3 years after closure
- Placement inquiry information — retained for 7 years for business record-keeping purposes
- Payment records — retained for 7 years as required by tax and accounting regulations
- Review content — retained indefinitely as part of the public directory
- Analytics data — retained per Google Analytics default retention settings (up to 26 months)
- Children’s Privacy
pathtocare.com is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 we will delete it promptly.
If you believe we may have collected information from a child under 13 please contact us immediately at info@pathtocare.com.
- Third-Party Links
Our website may contain links to third-party websites including facility websites, government databases, and resource sites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy on pathtocare.com with a new effective date
- Sending an email notification to registered account holders for material changes
Your continued use of pathtocare.com after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
- Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices please contact us:
Path To Care Senior Placement
239 N Brea Blvd, Brea, CA 92821
Phone: (714) 345-2108
Email: info@pathtocare.com
Website: pathtocare.com
Office Hours: Monday – Friday 9am – 5pm | Saturday 10am – 2pm
